On each flight to the United States of America there are passengers subjected to the VISA WAIVER PROGRAM who are either not ESTA registered or not adequately registered.

As mentioned earlier, appropriate ESTA registration is mandatory to be allowed by the U.S. government to board the aircraft, and, consequently passengers who failed the ESTA registration may be refused, a process that is out of scope of the airline.

With reference to the first ESTA registration notification, dated March 30, 2010, please find below additional information that is very important for passengers under the Visa Waiver Program.

  1. Passport requirements:
    Passengers must be in possession of Machine Readable Passports (MRP) for electronic ESTA registration. Passengers in possession of manual passports must be in possession of a valid U.S. VISA (please see attached file for additional information);
  2. Legitimate web links:
    Even though there are various web sites to obtain information regarding ESTA and ESTA registration, only links below are considered legitimate by the Department of Homeland Security and therefore recognized as such by Surinam Airways:
    • For electronic ESTA registration , please visit:
    • For additional information regarding Visa Waiver Program and ESTA, please visit the official website of the U.S. Customs and Border Protection:
  3. Passengers responsibilities:
    • Passengers must ensure that ESTA registration is exactly according to passport information;
    • Even though the validity of an ESTA registration is two (2) years, passengers must verify their information regularly and update if necessary
  4. Carriers’ responsibility:
    Carriers cannot be held liable in case of ESTA refusal by the U.S. Department of Homeland Security.
    Note: even if the passenger has initially received an ESTA confirmation/approval, the U.S. Department of Homeland Security always has the authority to revoke this confirmation/approval.

For further information, please visit above mentioned web links or contact the U.S. Embassy within your region.

If passengers are not correctly registered, airlines are not allowed to accept these passengers on their flights and therefore must deny these passengers.

Please be informed that Surinam Airways cannot be held liable for denying passengers on their flights to the U.S. if the ESTA registration has not been completed according to procedure.